Instant Feedback

InstantFeedback

Users don’t always have time to answer a 10-12 question online survey, and as an organization, sometimes a full questionnaire isn’t necessary to glean the type of data that you need. If speed and efficiency are key, Harp eSurvey’s Instant Feedback is the answer. The Instant Feedback widget allows users to quickly answer a 1-3 question “mini-survey” served in a simple pop-up on your site. It can be placed anywhere on your site: homepage, within your eStore, or on every page as the widget is a non-obtrusive icon that allows the user to choose when they are ready to participate. The widget lives typically in the right column, and can even be outside your website shell following users as they scroll. Perfect for ongoing data collect from your user base, the instant feedback widget is an ideal survey tool to capture busy users without creating obstacles on your website.

Features:

• Like a mini-eSurvey, gain quick feedback from users unwilling to fill out longer questionnaires
• Unobtrusive icon and scrolling feature allows widget to be present on longer pages and through-out the users experience
• Custom survey questions
• Secure data
• Branded pop-up using website look-and-feel
  • Overlay technology not disrupted by pop-up blocker
• Anonymous survey leads to higher participation
• Administrative log in provides real-time data (downloadable in PDF and CSV format)

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